CHIEF PEOPLE OFFICER – TOP-TIER LAW FIRM

A top-tier law firm was navigating organisational change and wanted to explore new approaches to partner development. One particularly sensitive challenge was helping partners envision life beyond the firm - facilitating constructive conversations about legacy, transition and retirement in a way that felt supportive rather than threatening. Previous attempts at similar programs had received poor feedback, making it critical to get the approach right this time.

THE IMPACT

The program was exceptionally well received - a significant achievement given the poor feedback a similar program had received previously. Several partners began openly discussing their retirement plans as a result, evidence that the sensitive conversations about life beyond the firm had landed constructively. Beyond the immediate outcomes, participants developed a strong sense of connection as a cohort and have continued nurturing those relationships. The success of this initial engagement led the firm to engage us on additional projects.

Client voices

"What I value most about working with Outlook Consulting Group is their deep understanding of law firms and their ability to consistently ask the right questions. Jane and Emma are pragmatic and thoughtful professionals who truly take the time to listen. They resonate strongly with senior leaders and have established themselves as trusted advisors."

Chief People Officer, Top-Tier Law Firm

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